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Store development teams run a pipeline from site strategy through deal execution. Surfaice helps coordinators and real estate leaders investigate sites, compare packages, and keep context in one workspace instead of scattered folders and inboxes. Hugo is the in-app agent. LOI = letter of intent. TI = tenant improvement allowance. New here? Start with What is Surfaice?.

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Site selection and feasibility

Hugo works best when you name the market, format, and decision criteria your program uses.

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Deals and lease negotiation support

During LOI and lease negotiation:
  • Extract and compare economic terms across drafts
  • Flag co-tenancy, exclusives, and use restrictions early
  • Prepare internal deal summaries for capital committee review
Once executed, hand off to Lease administration for full abstraction.

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Program visibility

For multi-site rollouts:
  • Ask status questions across Smartsheet, SharePoint, or project tools (when connected)
  • Summarize which sites are blocked on permits, landlord delivery, or GC milestones
  • Generate weekly program briefings for leadership

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Systems commonly connected

  • CoStar or market data (as configured)
  • SharePoint / Google Drive (site packages, deal memos)
  • Smartsheet or program trackers
  • Email for broker and landlord threads

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Example prompts

Full catalog: Store development skills