> ## Documentation Index
> Fetch the complete documentation index at: https://docs.surfaice.pro/llms.txt
> Use this file to discover all available pages before exploring further.

# Use cases overview

> How retail real estate and store-development teams use Surfaice across the store lifecycle — from site selection through operations.

<Note>
  **New here?** Read [What is Surfaice?](/concepts/what-is-surfaice) first. **Hugo** is the in-app agent; **skills** are named workflows it can run. Systems like Lucernex stay your systems of record — Surfaice sits on top of them.
</Note>

Surfaice is built for the full **retail store lifecycle**. Hugo and workspace skills help teams move work forward without replacing Lucernex (or another lease admin platform), SharePoint, Procore, or other systems of record.

<CardGroup cols={2}>
  <Card title="Lease administration" icon="file-contract" href="/use-cases/lease-administration">
    Abstraction, amendments, rent terms, and lease data quality.
  </Card>

  <Card title="CAM reconciliation" icon="calculator" href="/use-cases/cam-reconciliation">
    Audit landlord charges against lease-defined CAM terms.
  </Card>

  <Card title="Store development" icon="map-location-dot" href="/use-cases/store-development">
    Site intake, feasibility, deals, and program visibility.
  </Card>

  <Card title="Construction & closeout" icon="helmet-safety" href="/use-cases/construction-and-closeout">
    Permits, schedule variance, change orders, punch lists.
  </Card>

  <Card title="Portfolio & renewals" icon="chart-line" href="/use-cases/portfolio-and-renewals">
    Critical dates, co-tenancy, renewal and exit decisions.
  </Card>

  <Card title="Operations" icon="wrench" href="/use-cases/operations">
    Work orders, vendor dispatch, facilities workflows.
  </Card>
</CardGroup>

## Lifecycle map

Surfaice maps to how most retailers actually run store programs:

| Stage              | Typical work                           | Surfaice helps with                                     |
| ------------------ | -------------------------------------- | ------------------------------------------------------- |
| **Site selection** | Market gaps, co-tenancy, feasibility   | Trade-area context, site packages, broker intake        |
| **Lease**          | LOI → execution → abstraction          | Clause extraction, CAM terms, data into lease admin     |
| **Construction**   | Permits, GC coordination, budget       | Permit tracking, schedule variance, change-order review |
| **Store opening**  | Punch list, readiness, rollout         | Closeout lists, opening checklists, cross-team status   |
| **Operations**     | Facilities, vendors, compliance        | Work-order triage, maintenance routing, SLA follow-up   |
| **Renewal & exit** | Notice windows, market rent, stay/exit | Date alerts, scenario comparison, executive packets     |

<Tip>
  Skills available in your workspace may differ. Your administrator enables connectors and workflows for your role.
</Tip>

## By team

Not sure where to start? See [Teams & personas](/use-cases/by-team).

## Marketing deep dives

For longer-form guides and agent catalog pages on the main site:

* [Use cases on surfaice.pro](https://www.surfaice.pro/use-cases)
* [Skills Hub / Library](https://www.surfaice.pro/library)