> ## Documentation Index
> Fetch the complete documentation index at: https://docs.surfaice.pro/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> How to get help with Surfaice product use, security reviews, and privacy requests.

## Product help

If you are an active customer:

1. Ask your internal Surfaice administrator (workspace owner / champion)
2. Contact your Surfaice customer success or account contact
3. Email [m@surfaice.pro](mailto:m@surfaice.pro) with your company name and a short description of the issue

Include: workspace / company name, approximate time of the issue, and whether the problem is sign-in, connectors, or a specific skill.

## Security reviews

* Public summary: [surfaice.pro/security](https://www.surfaice.pro/security)
* NDA package: [security@surfaice.pro](mailto:security@surfaice.pro)

## Privacy

* Privacy policy: [surfaice.pro/privacy](https://www.surfaice.pro/privacy)
* Privacy requests: [privacy@surfaice.pro](mailto:privacy@surfaice.pro)

## Status

Service status: [status.surfaice.pro](https://status.surfaice.pro)

## Sales / demos

Not a customer yet? [Book a demo](https://www.surfaice.pro/demo).