> ## Documentation Index
> Fetch the complete documentation index at: https://docs.surfaice.pro/llms.txt
> Use this file to discover all available pages before exploring further.

# GC Scorecard

> Rate general contractor and fixture installer performance at closeout — Hugo prefills the store context and walks you through the rating questions.

At the end of a project, the people who built the store get scored: the **General Contractor** and the **Fixture Installer**. The GC Scorecard turns that into a guided flow — Hugo pulls the store's context from SiteFolio, opens the rating questions one set at a time, and records your scores where they belong. No hunting for the store's deal type, contacts, or CPM name, and no separate form to fill by hand.

## When to run it

Run the scorecard once a store is essentially done:

* The **punch list is 100% complete** and **Punch Status is Green**.
* The store **doesn't already have a successfully submitted CPM scorecard** — Hugo checks this first and tells you what it found, so you don't double-submit.

## Start it

One sentence names the store and what you want scored:

> "Run the CPM GC and Fixture Installer scorecards for Store 1507 — Norwalk, CA."

Hugo loads the scorecard procedure, verifies the store, and confirms the punch state before opening any questions.

## Hugo prefills the store context

Before asking you anything, Hugo pulls the **SiteFolio context** for the store — deal type, grand-open date, GC and landlord contacts, site super, and CPM name — and shows it back to you. That's the header every scorecard needs, filled without a single lookup.

<Frame caption="The store context Hugo prefills from SiteFolio — deal type, key dates, contacts, and CPM, no manual lookup.">
  <img src="https://mintcdn.com/surf-a-ice/m6MSwaryxm8oGmPy/images/gc-scorecard/sitefolio-context.png?fit=max&auto=format&n=m6MSwaryxm8oGmPy&q=85&s=25cab12bebc6b545fb3d95cb6d763240" alt="SiteFolio context table: deal type, grand open date, GC POC, LL POC, GC site super POC, and CPM name." width="680" height="220" data-path="images/gc-scorecard/sitefolio-context.png" />
</Frame>

<Note>
  If a field shows **Not available**, SiteFolio doesn't have it yet — fill it in SiteFolio and re-run, or continue and note the gap. Hugo won't invent a contact it can't find.
</Note>

## Answer the GC rating questions

Hugo opens the **General Contractor** questions first, as a card with one tab per category — GC Communications, OFO Issues, Workmanship, Issue Resolution, Paperwork, and Site Super. Each question is a **0–5** rating, where **5 is Excellent and 1 is Poor**. Not ready to score one? Choose **Fill later** and Hugo brings it back before submitting.

<Frame caption="The GC rating card — one tab per category, each scored 0–5, with Fill later for anything you're not ready to answer.">
  <img src="https://mintcdn.com/surf-a-ice/m6MSwaryxm8oGmPy/images/gc-scorecard/rating-card.png?fit=max&auto=format&n=m6MSwaryxm8oGmPy&q=85&s=c3eb04e4bae8f2654e9c2bc320530dcb" alt="The agent needs your input: GC rating card with category tabs and 0–5 radio options plus Fill later." width="722" height="390" data-path="images/gc-scorecard/rating-card.png" />
</Frame>

Tap a rating for each question and `Continue`. Hugo records your answers and echoes them back so you can check the whole set before it moves on.

<Frame caption="Hugo confirms the GC ratings you submitted, then opens the separate Fixture Installer questions.">
  <img src="https://mintcdn.com/surf-a-ice/m6MSwaryxm8oGmPy/images/gc-scorecard/gc-answers.png?fit=max&auto=format&n=m6MSwaryxm8oGmPy&q=85&s=ba6ba04113fd7b3abfe0031b33b9854f" alt="Submitted General Contractor ratings, question by question, with the 0–5 answers recorded." width="680" height="513" data-path="images/gc-scorecard/gc-answers.png" />
</Frame>

## Then the Fixture Installer questions

After you submit the GC ratings, Hugo opens the **Fixture Installer** questions as a separate set — same 0–5 scale, same Fill later option. Keeping them apart means each vendor is scored on its own record, not blended together.

## Submit

When both sets are answered, Hugo submits the completed scorecard and confirms it. Anything you marked **Fill later** is surfaced first, so nothing goes in half-scored.

## What to check before you submit

* **Right store, right state** — the header names the store you meant, and the punch list really is complete and Green.
* **Both vendors scored** — GC *and* Fixture Installer, unless you deliberately left one for later.
* **No stray Fill later** — clear anything you can answer now; Hugo lists what's still open.

## Related

* [Store development skills](/skills/store-development)
* [Construction & closeout use case](/use-cases/construction-and-closeout)
* [Punch walk](/guides/punch-walk)
* [Working with Hugo](/guides/working-with-hugo)
